Frequently Asked Questions

Everything you need to know about your Tantaly shopping experience.

How long does shipping take?

We process orders within 1-2 business days. Standard shipping typically takes 5-10 business days, while express options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to initiate a request.

How do I find the right size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your dimensions to our chart as sizes may vary between different styles.

What payment methods do you accept?

Tantaly accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Can I track my order?

Yes, once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's progress.

Are your materials sustainably sourced?

We are committed to ethical fashion. Tantaly partners with manufacturers that prioritize high-quality, durable materials and fair labor practices.